Start with the job your wallet needs to do
A crypto wallet is used to receive, hold, or send a specific asset. Before you share any receiving details, decide which asset you expect to receive and open the matching wallet in your account. A familiar-looking coin name is not enough on its own.
Keep your account login separate from your wallet instructions. Your password, two-factor code, and any recovery information should stay private, even when someone says they are helping with a transfer.
Check the asset and network together
The asset and network shown with a receiving wallet need to match what the sender will use. For example, a stablecoin can be sent on more than one network, and an address may look valid while still being intended for a different route.
Open the wallet directly from your signed-in account and share only the current details shown for that asset. If the sender cannot confirm the network, pause before any transfer is made.
Read the address after you copy it
Copying an address is safer than typing it by hand, but it still needs a final check. Compare the first and last characters with the wallet details in your account, then confirm the sender has selected the same asset and network.
Do not replace an address because of an unexpected message, social post, or direct chat. Return to your account and verify the details there instead.
Keep the transaction reference
Once a transfer is made, follow its progress from your account activity and keep the transaction reference. If you need help, use the official Support route from your account so the question is tied to the right transaction.