An address is tied to more than a name
Two transfers can both be described as crypto while using different assets and networks underneath. Before you send or receive, check the asset first, then read the network shown with the wallet instructions. A matching-looking name is not enough on its own.
Use the receiving details shown inside the wallet for the specific asset you intend to move. Do not reuse an old address or rely on instructions copied from an unrelated conversation.
Match the sender and recipient instructions
When you receive crypto, the sender needs the exact asset and network shown in your wallet. When you send crypto, confirm that the recipient supports the same network before you submit. A mismatch can delay a transfer or make recovery difficult.
If you are uncertain, stop before confirming. It is safer to clarify the required network than to make an assumption because an address looks familiar.
Check the address after you paste it
Copying and pasting is usually safer than typing a wallet address by hand, but it still deserves a final check. Compare the first and last characters with the recipient details and make sure the asset and network are still the ones you selected.
Be careful with unexpected messages asking you to replace an address at the last minute. Open your account directly and verify the details there instead of following an unsolicited link.
Use your account history to follow up
After a transfer is submitted, check its status in your account and save the transaction reference. This gives you a clear record if you need to ask Support a question about that specific transfer.