How to buy crypto with Mobile Money in Ghana
- Step 1
Choose the crypto you want to buy
Open Buy, select an asset currently available for purchase, and confirm that the order direction says Buy before entering an amount.
- Step 2
Enter a Ghana cedi amount
Enter the GHS amount you understand, then compare it with the quoted crypto amount and current rate shown in the order preview.
- Step 3
Choose where the crypto should arrive
Select your ebitpoint wallet or an available external-wallet route, then check the destination and network displayed for that order.
- Step 4
Check whether Mobile Money is available
Use Mobile Money only if it is offered on the current order. Compare the provider, receiving account, exact GHS amount, and payment reference before paying.
- Step 5
Pay from your own Mobile Money account
Follow the live order instructions, retain the provider transaction ID or receipt, and never approve a separate prompt or share a PIN or one-time code with anyone claiming to help.
- Step 6
Follow verification and delivery
Return to the order and follow its status. Payment checking and crypto delivery are separate stages, so use the signed-in record rather than an unsolicited message as your source of truth.
Start with the asset and Ghana cedi amount
Open the Buy flow from your signed-in ebitpoint account, select the crypto asset you intend to receive, and review the Ghana cedi amount before you continue. The final order preview is more useful than a price remembered from an earlier screen or message.
Check that the order says Buy, that the asset is the one you selected, and that the crypto amount shown makes sense for the Ghana cedi amount you entered.
Buy crypto with Mobile Money using the current order
The Buy flow shows the currently available payment account and reference for the order you are creating. Use those details rather than an account number copied from an old transaction, a screenshot, or an unexpected message.
Payment options can vary with availability. If an option is not shown for your order, do not assume it will be accepted later; check the live order screen or use Support from your account if you need help.
Keep the reference connected to the payment
Before paying, compare the amount, payment account, and reference against the final order details. Keep the payment and order reference available so the transaction can be matched to the right order during verification.
Do not send your password, one-time code, or other account credentials while asking for help. Account-specific questions belong in signed-in Support.
Confirm the delivery destination before you submit
Review where the crypto will be delivered, including the wallet and network when they apply. Payment is verified before delivery, but wallet and network details still need to be correct before you submit the order.
After you place the order, follow its status from your account instead of relying on a third-party message about the transaction.
Protect your Mobile Money approval
A genuine payment does not require you to disclose a Mobile Money PIN, one-time code, ebitpoint password, private key, or wallet recovery phrase. Read every prompt on your own phone before approving it, especially if somebody is rushing you.
If you suspect Mobile Money fraud, contact your provider through its official reporting channel. For an ebitpoint order, keep the order reference and use Support from your signed-in account without posting sensitive payment details publicly.
