How to sell crypto for a Mobile Money payout
- Step 1
Prepare a payout destination
Add a Mobile Money number or bank account you control in your signed-in settings, then confirm the provider, account name, and masked details.
- Step 2
Choose the asset and sale amount
Open Sell, select a currently tradeable asset, and enter the amount you want to sell. Check that the transaction direction says Sell.
- Step 3
Review the current GHS quote
Compare the crypto amount with the final Ghana cedi payout shown for that order. Do not rely on an earlier screenshot or market headline.
- Step 4
Confirm the payout destination
Select the saved Mobile Money or bank destination you recognise and compare it with the final order review before submitting.
- Step 5
Follow the deposit instructions
Use the exact wallet address, asset, and network shown for that sale. Keep the blockchain transaction reference after sending from an external wallet.
- Step 6
Track each payout stage
Follow the order through deposit confirmation, payout processing, and completion. Keep the order reference for signed-in Support if the status needs review.
Save a payout destination you recognise
Before starting a sale, add or review the Mobile Money number or bank account you want to use for a payout in your signed-in account. Use a destination you control and recognise; account screens keep sensitive account numbers masked for safer review.
If a payout detail needs to change, make the change from your account rather than following an instruction from an unexpected call, chat, or social message.
Check the sell order from both directions
A sale has two sides: the crypto amount you are sending and the Ghana cedi amount shown for the payout. Confirm the asset, amount, quoted GHS total, and selected payout destination together before you continue.
Rates and availability can change, so use the current order preview instead of a rate from an earlier screen. Pause if the selected asset or payout account is not what you intended.
Follow only the wallet and network instructions for that order
The order gives the wallet and network instructions needed to send the crypto. Use the exact asset and network displayed for that sale; do not reuse a wallet address or network from a previous transaction.
A network mismatch can make a transfer difficult to recover. If something is unclear, ask through signed-in Support before you send any crypto.
Track the order without assuming an instant payout
After sending crypto for a sale, follow the order status in your account and keep the reference. A confirmed blockchain deposit, payout processing, and completed payout are separate stages; no exact completion time should be assumed.
Use account activity for updates about the payout rather than relying on public messages or screenshots from another person.
Protect the payout account and your order details
No payout review should require your Mobile Money PIN, one-time code, ebitpoint password, private key, or recovery phrase. Never approve an unexpected prompt sent after somebody contacts you about an order.
If a payment-provider message or account detail looks wrong, pause and contact the provider through an official channel. Contact ebitpoint from signed-in Support for order-specific help.