Help centre
Search the help guides
Find a public guide by keyword, then narrow the results to Ghana or Nigeria. For a problem with your own account or an order, contact Support instead.
What are you looking for?
Type a question or a few keywords above. These common tasks are also a good place to start.
Create an account
Set up an account with an email you control, a unique password, and available security checks.
Wallet & transfers
Check the asset, wallet address, and network before a transfer.
Track a buy or sell order
Use your order reference and the status in your account to follow a transaction.
Secure your account
Review password, two-factor authentication, and phishing safety.