How to choose between Receive and Buy
- Step 1
Decide who is providing the crypto
Use Receive when another wallet or person is sending crypto you already own or expect. Use Buy when you want to exchange Ghana cedis for crypto through a new order.
- Step 2
Choose the exact asset
Open the wallet or Buy flow for the cryptocurrency you need. Similar names and symbols do not make assets interchangeable.
- Step 3
Check the network and destination
For Receive, copy the address and network currently shown. For Buy, review where the purchased crypto will be delivered and confirm that destination before continuing.
- Step 4
Review the money side of a Buy order
When buying, compare the live GHS amount, crypto amount, payment option, and payment reference shown for the current order. These details do not apply to an ordinary wallet deposit.
- Step 5
Keep the right reference
For Receive, retain the blockchain transaction hash when available. For Buy, retain the ebitpoint order and payment references and follow the order status in your account.
Receiving crypto starts with your wallet details
When another person or service is sending crypto to you, open the wallet for the asset you expect to receive and use the current address and network shown there. The sender needs the same asset and network route; an address by itself is not always a complete instruction.
Receiving crypto does not replace a Buy order. It does not set a Ghana cedi quote, choose an ebitpoint payment account, or create a purchase reference for you.
Buying crypto creates an order you can review
A Buy order begins with the asset and Ghana cedi amount you choose. The live flow then shows the current order details, including the amount, destination, available payment method, and payment reference you need to review before submitting.
Use the payment account and reference shown for the order you are creating, not details copied from a past payment, a screenshot, or an unexpected message.
The same safety checks still apply
Whether you are receiving or buying crypto, confirm the asset, wallet destination, network, and amount before proceeding. For a Buy order, also compare the Ghana cedi amount and the payment details in the final review.
Keep the resulting transaction or order reference, and use signed-in Support for account-specific questions. Never share a password, one-time code, private key, or recovery phrase while asking for help.