How the two actions differ
- Step 1
Receiving: get an address for the right asset and network
Open Receive, choose the asset, and use the address shown for the network you will send on.
- Step 2
Receiving: wait for the required confirmations
The transfer has to confirm on its network before the balance is usable. This is outside ebitpoint's control.
- Step 3
Selling: create a sale for the asset you now hold
Open Sell, choose the asset and amount, and choose to fund it from your ebitpoint balance.
- Step 4
Selling: read the naira payout and bank destination
Check the crypto amount, the naira figure and the saved Nigerian bank account together, then confirm.
Two actions people often treat as one
Receiving crypto and selling crypto are separate things, and confusing them is one of the most common reasons someone expects money that has not been requested yet.
Receiving means an asset arrives in your ebitpoint wallet. After it confirms, you hold that asset. Nothing has been converted and nothing has been paid out, because you have not asked for either.
Selling means converting an asset into naira and sending that naira to your Nigerian bank account. That is the step that reaches your bank.
Why receiving alone pays nobody
A received balance sits as crypto until you do something with it. There is no automatic conversion, and there is deliberately no automatic payout — a platform that decided on its own when to sell your asset would be making a pricing decision on your behalf.
So if crypto has arrived and your bank account is unchanged, that is the system working as designed. The next step is yours: create a sale.
Two ways to fund a sale
If the asset is already in your ebitpoint wallet, a sale can draw on that balance directly. This is the shorter path when you received first and decided to sell later.
If it is not, a sale can be funded by an external transfer. The order gives you an address and a network, you send, and the sale proceeds once the transfer arrives and confirms.
Both end the same way. The difference is only where the crypto comes from, and you pick that when you create the order.
What to check either way
When receiving: the asset and the network. An address is only valid for the network it belongs to, and a transfer sent on a different one does not arrive.
When selling: the crypto amount, the naira payout and the destination bank account, read together on the order preview before you confirm.